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VR Communications, Inc. 185 2nd Avenue Unit A -
Lyons, CO 80540
Phone: 303-823-5914 - Website: www.vrcommunications.com
To contact Anna: Mobile: 408-832-4212 - Email: avanraaphorst@att.net
To contact Dick: Mobile: 408-921-9639 - Email: rjohnson42@gmail.com
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Anna van Raaphorst, Content Specialist
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Skills/Education |
- Over 20 years of experience doing information architecture,
website design and development, writing, editing, indexing, and training
- Expert in architecting and creating structured content and doing legacy content conversions
- Technical depth and breadth unusual among writers
- Strong quality and usability orientation
- Experience leading teams characterized by cultural diversity
and geographic separation
- Titles/roles: Principal technical writer, member of technical staff, marketing communications specialist, senior manager,
manager of business partnerships
- Formal education, degrees: MA, linguistics -
Stanford University;
BA, German - UCLA; fluent in German (Zertifikat Deutsch,
Goethe Institute)
- Additional coursework:
California State University at Chico: certificate program in localization (granted June 2007); University of Washington: certificate programs
in Web technology solutions (granted April 2006) and content management;
University of California (Davis) Extension:
website development, XML; University of California Extension (Santa Cruz):
certificate program in website design and development, XML;
IBM Systems Research Institute (New York City); Goethe Institute
(Duesseldorf and Berlin, Germany); Intercultural Institute (Portland, OR);
Monterey Institute of International Studies (Monterey, CA)
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Tools/Technical Expertise |
- Specialist in DITA and DITA Open Toolkit, XML, DTD, XSLT,
and Ant
- Publishing environments: PDF, HTML Help (chm), XHTML, Eclipse help and Infocenters, DocBook, JavaHelp,
troff, and Word RTF
- Operating system environments: Windows, UNIX, and Macintosh operating environments
- Web technologies: XHTML, CSS, JavaScript, PHP, and MySQL
- Key tools: Adobe FrameMaker (structured, unstructured),
Arbortext Editor and Styler, justSystems XMetaL, Altova XMLSpy, Astoria, Adobe Photoshop,
Adobe Dreamweaver, Adobe Acrobat (PDF),
Microsoft Standard Office Suite (Word, Excel, PowerPoint),
Microsoft Visio
- Key product categories: Publishing tools and document/content management systems,
content management and localization concepts and tools,
OLAP technologies, enterprise-level databases
and database-backed applications, storage management and subsystems,
IT governance and business technology
optimization, CRM (Customer Relationship Management) and ERP (Enterprise Resource Planning)
products (Siebel, SAP, and PeopleSoft)
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Key Accomplishments |
- XML-based publishing solutions; co-author of DITA Open Toolkit User Guide (currently in its third edition)
- Consulted with a wide variety of clients migrating to DITA
- Wrote installation, database, system administration, and database administration guides and reference documents for
enterprise-level software products
- Wrote tutorials and technical training materials; conducted courses in the U.S., Canada, and Europe
- Wrote white papers and research papers
- Designed and developed websites and library sites
- Wrote marketing and business documents including press releases,
marketing and sales guides, customer success stories, executive presentations,
advertising copy, and newsletters
- Managed technical writing and training organizations,
and customer relationship activities
- Taught college-level courses on localization and emerging technologies for technical writers
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Richard H. (Dick) Johnson, Technology Specialist
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Skills/Education |
- Over 20 years of experience doing software design and development,
and implementing technology and communications solutions
- Software architect, designer, and developer
- Strong expertise in storage device hardware and software (holder of 7 patents), and XML-based technologies
- Results oriented, quick learner
- Quality and usability oriented
- Titles/roles: Senior Technical Staff Member,
senior software engineer, user consultant, speaker, trainer, writer, team leader
- Formal education, degrees: MA, mathematics - UCLA;
BA, mathematics - UCLA, graduated with highest honors, member of Phi Beta Kappa
- Additional coursework: University of California (Davis) Extension:
website development, XML; University of California Extension (Davis and Santa Cruz):
Java, HTML, XML, content management, Web services; University of Washington:
certificate program in Web technology solutions
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Tools/Technical Expertise |
- Specialist in DITA, and DITA Open Toolkit internals,
XML, DTD, XSLT, Ant, scripting tools
- Publishing environments: PDF, HTML Help (chm), XHTML, Eclipse help and Infocenters, DocBook, JavaHelp,
troff, and Word RTF
- Operating systems: Windows and UNIX application development
and internals
- Web technologies: XHTML, CSS, PHP, JavaScript, and MySQL
- Programming languages: C, Java, PHP, and JavaScript
- Storage technologies: DASD, disk drives,
disk storage subsystems, tape libraries, and optical libraries;
SAN, fibre channel, and iSCSI
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Key Accomplishments |
- XML-based technology solutions; co-author of DITA Open Toolkit
User Guide (currently in its third edition); designer/author
of many Toolkit debugging and reporting tools
- Consulted with a wide variety of clients migrating to DITA
- Software and hardware performance measurement, evaluation, and tuning
- API (Application Programming Interface) design and development
- Database-backed website design and development
- IBM Shark Enterprise Storage Server device driver architecture and development,
a project that featured common (reusable) code and that earned an IBM corporate award
- Pillar Path Manager device driver development
- Tivoli Storage Manager Server software development
- Consulted with multiple organizations to create a collaborative, interactive environment
for high-energy physics computing - CERN (Conseil Europeanne
pour la Recherche Nucleaire) is in Geneva, IN2P3 (Institut National
de Physique Nucleaire et de Physique des Particules) is in Paris,
and the KEK High energy Accelerator Research organization is in Tokyo
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